Posts Tagged ‘management’
Poor Account Management – the Mike Tysons of the Sales World
The average sales person typically spends their career wondering why they haven’t gotten certain promotions, why their salary is low, why their boss does not see value in them and some other non pleasantries of the sales world. Don’t get me wrong, on the surface, these salesmen / saleswomen are nice people and are pleasant to deal with. However, that is only on the surface; you only get a glimpse of the real professional after the contract is signed. What the mediocre sales professional fails to do is to think long term; this is their indisputable number one blockade to account management success.
Instead, they are comparable to the Mike Tysons of sales and account management. They want one knockout punch; then they want the fight to be over. Well, this method worked well for Tyson until he met Buster Douglas, Evander Holyfield, Lennox Lewis, Danny Williams and Kevin McBride.
Comparative to that of Mike Tyson, the mediocre sales representatives and account managers make a sale and following the obtainment of the commission check, they vanish on the customer. Owning my own company, I can easily relate to this as we have had our fair share of poor vendors whom we paid a lot to only to see mediocre results. On the surface, they were great people and instilled confidence in you (though, I always am too trusting), then once the check cleared, they become unresponsive and gave us the perception that they no longer cared.
Now, the “vanishing act” as I refer to it will never make a sales person successful. The first reason why is that they will cease to obtain any repeat business or recommendations. These days, cold-calling is nearly dead and industry contacts are king. Companies are willing to pay premium compensation packages for those sales people who come equipped with a solid, industry pertinent book of business and a good reputation. Moreover, these types of sales representatives are more prone from hoping from industry to industry and, thus lowering their value on the open job market.
I would not disagree that account management can be tricky as you have to juggle new business acquisition while maintaining current accounts. Also, most companies, unless you are very high-up in the organization, do not provide you with a dedicated account manager / administrative representative. Therefore, you have to be exceedingly organized. Now, some people favor a CRM system (customer relationship management software) while others are quite old-school and prefer a pad of paper and a pen. Although I am still relatively young, I opted not to by a CRM system for our office as I find them to be too formal and if the sales representatives are truly working as a team, a basic software is not going to make a difference either way.
While new business acquisition will pay the bills and is extremely important, as an account executive, you must be aware that people have certain expectations after purchasing a product. Though, the good aspect of some clients is that they will set forth clear account management expectations following their purchase. Knowing the client’s goals for after purchase management will allow you to meet them and if you do, you will reap the benefits. You may not see increased business today or even tomorrow. Regardless, practice good account management enough and you will work your way up the sales ladder and be where you strive to be professionally.
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Manage The Bandwidth Efficiently With Bandwidth Management Software
One of the issues regarding Internet cafe management was to serve the requirements and need of different users. Users come with different needs of Internet traffic speed and quota. It was really difficult to manage bandwidth on each client computer separately. Multiple applications were needed to be installed on all the client computers. All this was annoying and time consuming. Several days were required to set up and run an application in the cafe. However, now you don’t need to waste your time on installation to manage the Internet traffic on all the computers. You can do it very easily in a few minutes with the help of bandwidth management software.
Bandwidth manager software solves all the problems faced some years ago. It directs and manages the download and upload rate on each computer within your cafe independently, without interrupting the activities of other computers. Clients can be limited to specified traffic speed, bandwidth quota, session time, and access limitations.
The software is helpful and suitable not only for the Internet cafes but also for play stations, gaming consoles, and other network centers. It is compatible with all kinds of Internet cafe management software. Its functions are completely automated. You can have different bandwidths for different clients and the network connection is automatically deactivated when the session ends. It is suitable for resorts, hotels and motels and businesses that wish to offer their guests a limited connectivity to Internet. It is also helpful for schools, colleges and universities. It also works in coffee shops and shopping centers etc. it also assists in conference arrangements and businesses to manage the Internet access.
The software assigns a login name and password to administrator who has to login to access all the features of the software. Clients and staff cannot make any changes in the settings, unless authorized.
The software control and manages the limit of bandwidth. The bandwidth is configured in Kb/s. Bandwidth is actually the speed of Internet traffic allowed to a user, and it is set independently for each user without interrupting the bandwidth of other computers. With the bandwidth management software, it is pretty convenient to give high bandwidth to highly paid accounts while allowing low bandwidth to less payment.
Similarly, a bandwidth limit quota can also be controlled. Bandwidth quota is configured in Mbytes/s. This quota is the total amount of Internet traffic allowed to a user. For example, a customer can download 20 MB. Time specifications can also be made with the software.
You can generate customer accounts as well. User accounts can be created based on IP or MAC. If IP or Mac found in the database of the software, computer will login. Software also gives you the option to set a computer to auto log in. If the option is active, computer will be logged on automatically.
Accounts can download and upload according to their quota and payment; they can have unlimited time option as well if authorized. Some accounts can be disabled on temporary basis as well.
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Digital Signage Software: Network Monitoring, Management and Control Offer Keys to Success
Digital signage networks are enticing to marketers, advertisers and large institutions because they offer exceptional reach and wrest control away from traditional gatekeepers, thus collapsing the distance between the communicator and the medium.
So much for the highfalutin talk; let’s get practical and take a journey on the road to succeeding with digital signage networks. If digital signage networks are to achieve these lofty goals, they must offer certain fundamental capabilities, including making it simple to manage content, monitor playout, detect network faults, diagnose problems, control individual monitors and override playout schedules to issue emergency messages in times of distress, such as weather events, fires and other catastrophes.
The first stop on this journey is the content management server. The content management server provides a network operations center (NOC) with access to every, or targeted, digital signs along the network. Rather than manually communicating point-to-point, addressing one digital signage player after another sequentially from a central location to distribute media and playout schedules, the content management server pushes out new media and schedules to targeted players over a LAN, WAN or VPN as instructed by someone with administrative rights -often long after that person has left for the day and is snoozing away in bed.
Depending upon the application, it may also be necessary for the content management server to accommodate hyperlocal content playback on specific monitors, which, for example, may share the same general geography. Imagine a university with a digital signage network. A content management system could serve media files and playlists for all but a single onscreen area to ensure consistency of messaging across campus. However, in that reserved onscreen space hyperlocal content regarding individual schools, colleges and departments could playback messages tailored to their needs.
The next trailmarker to success is confidence monitoring of individual signs in the network. Think of the nightmarish task of continuously making sure every sign in a network is functioning if there were no IP network connectivity. You’d need some comfortable running shoes or lots of reliable people to watch the monitors locally and report problems as they arise. A far more practical approach is to ping each monitor via the IP network at a regular interval -maybe every 30 seconds- take a snapshot of what’s on the screen and visually inspect each representation when alerted to a problem from a central location in the NOC.
This leads to the next two landmarks on our journey: fault detection and diagnostics. As individual digital signage players and monitors are pinged, a range of established conditions can be inspected, such as network connection integrity, chassis airflow and temperature. Fault detection and diagnostics not only equip technicians with knowledge of what problem to look for before they even arrive at a faulty player or monitor, but also alert network administrators to impending problems that can be corrected preemptively as conditions drift beyond certain thresholds.
The penultimate stop on this quest is individual monitor control. Imagine the energy and dollar savings to be realized by an institution or enterprise with dozens, hundreds or even thousands of LCD monitors on a digital signage network if only there were a way to turn the monitors off after hours and back on in the morning. A successful digital signage network implementation will provide for RS-232 or IP control over monitors to provide just that control.
The last marker on this path is emergency messaging override. In the event of a fire, a terror situation or severe weather, emergency messaging can mean the difference between life and death. Thus, it’s extremely important that authorized personnel -such as upper management, a campus police chief, or emergency response coordinator- have the ability to simply override signage playout schedules on a universal or targeted basis, depending upon the circumstance. This should be done via an ordinary Internet connection via password protected access so there is no need to travel to the NOC and thus no unnecessary delay. Additionally, the emergency messaging system should provide access and remote control of all monitors in the event that an emergency situation develops after hours when monitors are shut down and only a handful of people or at the location. Having the ability to turn on the monitors remotely ensures 24-7 communications in case of an emergency.
Taking the time and effort to ensure these way markers are accounted for when setting up a digital signage network is worthwhile. Doing so will ensure your institution or enterprise has the maximum degree of control and flexibility and elevate your chances of successfully communicating important messages to people via your digital signage network.
David Little is a charter member of the Digital Signage Association with 20 years of experience helping professionals use technology to effectively communicate. For further digital signage insight from Keywest Technology, visit our website for many helpful tips and examples. For more in-depth research from Keywest Technology, download our free digital signage white papers and case studies.
Standard Deviants School – Accounting, Program 8 – Account Management
Product Description
The Standard Deviants wrap up the accounting series with a spectacular look at checks outstanding, accounts receivable, non-collectable accounts, and notes receivable. They make it fun, thanks to their friends at Steve’s Driving Service, Henrietta’s Meaty Treats, and the gang at Rent-a-Revolution…. More >>
Standard Deviants School – Accounting, Program 8 – Account Management
TradeLogger Equity Curve Money Management Software for Traders
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Public School System Installs Call Management Software With Fraud Protection, Finds Two Cases of Phone Fraud
With budget cuts everywhere, especially in government spending, schools are looking for ways to cut costs right and left, especially when they can do so without effecting spending on student-related activities. So, they scour the books looking for possible ways to tighten their belt so they can continue to offer the students the robust educational and extracurricular experience they deserve.
In doing so, a public school system in Indiana was having issues with managing the cost of their phone system. There were a couple of areas where they felt they could really “cut the fat” in their phone bill if only they could get to the root cause. First, they were having an issue with prank 911 calls being placed from somewhere within the building and they were unable to pinpoint from where these calls were coming. Each subsequent time 911 was dialed and the local authorities came to the school, the school was being charged a nominal fee. And second, the school was incurring increases in telephone bill costs and had no explanation for this random increase in costs.
After installing a call management solution with fraud protection, the school found some very interesting activities. First, they were able to identify the classroom from where the calls were being placed to 911 and they were able to catch the culprit and provide appropriate punishment. Second, they were able to identify the source of their increased telephone expenses. One of the teachers had decided to start an arts and crafts business on the side and was using the school’s phone system to place calls to vendors, customers, logistical companies, etc. They were able to eliminate the long distance phone activity and, thus, reduce their monthly telephony costs immediately.
These are just two examples of how call management solutions with fraud protection can help an organization save money on their monthly bills. Call management solutions with fraud protection offer high quality, real time monitoring of activities such as incoming, outgoing, international and out of hours calls, together with 24×7 monitoring of a voice network’s status.
Fraud protection software provides three types of monitoring:
• Call Monitors – Display user-defined lists of calls in chronological order
• Alarms – Triggered by user-defined telephonic events, provide instant notification of telecom usage that may adversely impact or effect the running of a business’s voice systems
• Threshold Alarms – Allow businesses to set warning levels (60% – 90%) that trigger before the actual alarm level is breached
Traditionally, call management solutions are used to analyze historical call traffic, for example; investigating calls made by individual departments at the end of each month. This means that organizations don’t always have the immediate, hands-on control they need to manage their ongoing communication costs.
Control Costs and Usage
• Identify excessive personal telephone calls
• Set expected spends for individual carriers
• Monitor calls made outside normal business hours
• Monitor switches for no calls during a set period
The opportunities that this school system found to cut costs were unique to their circumstance but not entirely unique in their existence. Every organization has opportunities available to cut costs in their telecom expenditures. It seems like a simple thing, but most organizations have no idea where they spend their telecom budget or where they could cut those costs. Call management systems with fraud guard offer that visibility so that organizations can control their costs rather than having their costs control them.
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Evident Dental Lab Management Software! A New Solution for Dental Labs Allowing a Reduction in Costs and Improved …
Evident Dental Lab Management Software! A New Solution for Dental Labs Allowing a Reduction in Costs and Improved …
Evident dental lab management system product release to North America also has a special offer to those labs wanting to sign up during the summer and fall. Now even more dental labs can take advantage of Evidents amazing features and incomparable customer support. (PRWeb Jun 27, 2010) Read the full story at http://www.prweb.com/releases/2010/06/prweb4193664.htm
Read more on PRWeb
Accounting Software and Financial Management Solutions
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What is the best school for accounting management?
Is uc san diego a good in accounting field?how about cal state La a good business school?